Last Updated: February 13, 2026
Welcome to Pimento-Wood.com. Your privacy is important to us. This policy explains how we collect, use, and protect your information.
By using this website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment details (processed securely through WiPay)
Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Communicate about your order
- Provide customer support
- Improve our website
- Prevent fraud
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Processing
All payments are processed securely through WiPay.
We do not store or have access to your full credit or debit card information. Payment data is handled directly by the payment processor in accordance with their security standards.
4. Shipping & Third Parties
To deliver your order, we may share necessary information with:
- Jamaica Post
- DHL
- Shipping carriers
- Customs authorities (if required)
We only share information necessary to complete delivery.
5. Cookies
We use cookies to:
- Improve website performance
- Track website traffic
- Remember items in your cart
- Enhance user experience
You may disable cookies in your browser settings, but some features of the website may not function properly.
6. Data Protection
We implement reasonable security measures to protect your information.
However, no online system is 100% secure. By using this website, you acknowledge that you share information at your own risk.
7. International Customers
We ship worldwide from Jamaica.
If you access this website from outside Jamaica, you understand that your information may be transferred and processed internationally.
8. Data Retention
We retain order information for:
- Accounting purposes
- Legal compliance
- Fraud prevention
We keep personal information only as long as necessary.
9. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (where legally permitted)
To make a request, contact:
IrieMartJamaicanGrocery@gmail.com
10. Marketing Communication
If you subscribe to emails, you may receive promotional updates.
You may unsubscribe at any time using the link in the email or by contacting us directly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Children’s Privacy
This website is not intended for children under 18 years old.
We do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
14. Contact Us
If you have questions about this Privacy Policy, contact:
Pimento-Wood.com
Email: IrieMartJamaicanGrocery@gmail.com